= Pre-pay the food producing business now and receive Credibles – edible credits.
URL = https://credibles.org/
"Credibles crowd-funds small, sustainable food-related businesses. The re-payment of the funding is in-kind – edible credits, or Credibles. The Clearbon platform manages and balances the shared credits among multiple businesses, giving the funder more liquidity for redemption." (http://clearbon.com/credibles/)
2. Mira Luna:
"Several years back a group of us currency geeks got together at the Hub SOMA and NoiseBridge for brainstorming sessions to ponder how to link local currencies to the all important food system for better currency flow and convert it into credit for cash-strapped farmers. Credibles cofounder Arno Hesse, also of Slow Money, was part of those meetings and helped dream up Credibles' brilliant model – one part loyalty program, one part Slow Money investment, one part crowdfunding campaign, and one part credit currency. Several years ago just a pipe dream, Credibles now helps fund local food businesses by paying for food ahead of time, in exchange for edible credits.
Here’s how Credibles works: food enterprises issue store credits for money received in advance. Customers and fans prepay the business on the Credibles website. In exchange, they receive a balance of Credibles — or edible credits — that they “eat up” over time. One Credible equals $1. To make Credibles appealing, participating businesses offer a bonus for paying up front. For example, a yogurt producer gives a customer 10 percent extra product when he pays $200 or more up front. That means he receives 220 Credibles." (http://www.shareable.net/blog/credibles-crowdfunds-credit-for-food-businesses)
How it works
Pre-pay your favorite food businesses
Credibles is a service offered by Slow Money, and powered by Clearbon, for crowd-funding small, sustainable food-related businesses. The re-payment of the funding is in-kind – edible credits, or Credibles. For customers, the crowdfunding supporters
You’re a fan of a particular food business? You like what they offer? You consider yourself a regular? You believe in the business?
Well, the business needs money to keep going and ramp up. You can fund the business by prepaying what you intend buying in the future.
Prepaying a business
On the Credibles page for the business, you see the description of the business, the funding campaign, and the treats the business offers you as a supporter.
Through the “pre-pay” button on this page, you log in or sign in through Facebook. You then choose an amount you’d like to prep-pay the business now, using Paypal (and other options in the future).
In your account at Credibles, you will receive a balance of Credibles, as specified in the offer by the business.
Using your prepaid credits
Credibles are worth $1 at the business when you redeem them. On the Credibles website, you can always check your balance and track how you have been “eating” your prepaid credits.
When you visit the business that you pre-paid, you don’t need your wallet. The business will deduct the amount of your purchase from your Credibles balance.
For the crowdfunded business
You have many fans of what you and your business do? You expect to see them as regular customers? However, you need money to fund your operations and growth now. What if you could tap into your fans’ intentions to pay you now? With Credibles, you’d repay your customers with the goods and services you sell, not with cash. Plus, you give your fans a solid reason to be the regulars they intend to be.
On the Credibles service, you create an account and page for the business, provide a description of the business, the funding campaign, and the monetary and non-monetary (recognition!) treats you offer your prepaying supporters.
When supporter pay on your page via the “pre-pay” button on this page, you receive the amount, minus a service fee in your account. You may establish a minimum crowdfunding amount for each supporter. On the Credibles web site, you track the incoming prepayments from your supporters.
Your crowdfunding supporters will receive Credibles in their accounts from you.
Redeeming prepaid credits
Credibles are the ‘edible credit’ you give your customers when they prepay you. Edibles are worth $1 at your business when customers redeem them. On the Credibles website, you can check outstanding balances and track how your pre-paying customers have been “eating” their credits. Customers redeem their Credibles with a real-time transaction on your mobile device (smartphone or tablet/iPad). You check their available balance, and deduct the purchase amount.
The Credibles service provides:
Promotion platform for prepaid crowdfunding
Tracking of credits between businesses and supporters
Accounting and balancing of cross-recognition of Credibles between participating businesses
Redemption service for prepaid crowdfunding " (https://credibles.org/prepaid-crowdfunding-how-it-works-with-credibles/)
"Until very recently, Hillside Supper Club in San Francisco has been a “pop-up” business, serving meals on the two closed days of another restaurant. They were hoping to take over the place full time, requiring a significant investment. Traditional lenders told them that loans might be available if we generated a good portion of funding from “friends and family.” Turning to their customer community, they tried a crowdfunding campaign on Kickstarter, offering T-shirts and name plates to be placed in the new restaurant as rewards. The campaign went so-so. Once they learned about Credibles, they realized the most enticing rewards are their meals. Offering future meals in exchange for funds took their campaign over the top. Within weeks, more than 40 customers prepaid balances of up to $400. Impressed with their community traction, other lenders came through with loans." (http://www.shareable.net/blog/credibles-crowdfunds-credit-for-food-businesses)
Mira Luna interviewed Guillaume Lebleu, co-founder:
- Credibles looks like a unique combination of a coupon or discount card, gift card, prepayment program, loyalty or rewards card, crowdfunding site, local currency, and community loan. Has anyone ever done this before?
The model of crowdfunding through prepayment has been done successfully before. For instance, in the late 80's Taft Farms in the Berkshires raised money by selling $10 face value notes at $9. This story was my original inspiration behind all my alternative finance projects, including Credibles. There are more recent examples like Awaken Cafe. Also in late 2011, Credibles co-founder Arno arranged payment in eggs of the interest on a loan he made to a farm. All these success stories were the spark for Credibles.
In most of these cases, the process of issuing credits involved the use of paper certificates or gift cards, which isn't convenient for the business or the individual. Credibles is making this proven model more convenient by making the credits electronic and mobile. Individuals buy the credits directly from the Credibles website or app where they can also track their balances. Businesses look up their customers' balances from our business app and can easily update them with each purchase. Customers are identified by their full name and picture and can protect their own accounts with a unique PIN. Some businesses are also using our prepayment model to reward their loyal customers paying upfront, like Hillside Supper Club which is promoting Credibles as a Club membership.
Once you have credits with a business, you can easily give them to friends, family or employees. Some companies have bought credits from local businesses to give away to their employees. Sergi Herrerro at L'Atelier BNP Paribas is doing just that. Crowdfunding a business, getting credits, then giving these credits to friends, family or employees. That's also an interesting way that corporate America can participate in crowdfunding and support local businesses.
What is really novel is to turn these business specific credits into credits that can be used at several businesses, effectively becoming a food currency. This is a capability Credibles will start to introduce in Q4 of this year, but that we have been using in a smaller experiment in Bernal Heights called Bernal Bucks.
- What's the benefit to businesses and customers for using Credibles rather than conventional crowdfunding?
Conventional crowdfunding works well with early-stage projects focused on a specific product that can be experienced and ordered online and shipped nationwide. That's perfect for a technology product or fashion, but not so great for food. Food has to be experienced in person, is not necessarily a specific product (think of a restaurant or a farm with produce changing with season) and shipping is difficult (think about meat or fresh produce).
Credibles is addressing these challenges. We work with businesses who want to raise money from customers already familiar with their products, who already have distribution channels like grocery stores or farmers markets where their customers are used to picking up their food, and credits can be used for any product sold by the business. This works well for businesses with a range of products or varying menu depending on season or availability.
For the consumer, we found that selecting specific rewards is a point of resistance when a business has several products. People want more of the food they love, not a T-shirt or signed plate. But conventional crowdfunding doesn't let them pick what they want. Buying credits redeemable for any product/service at a later point turns out to be the most straightforward for the customers. And the more flexibility in picking your rewards, the more people are willing to commit larger amounts, more in the $500 range than in the $25 range.
- In a way, loyal customers are loaning local businesses money in exchange for a discount rather than interest paid out over time. It sounds like a great alternative to a conventional loan for businesses, but is there any insurance against default to protect the consumer? Does a third party screen the businesses first or are customers doing the screening?
The Credibles model provides cash flow up front for a business’ operating needs. Most food businesses require a cash infusion before they have product to sell. The chicken farmer has to pay for the chicklets and their feed many months in advance before they start producing any revenues in the form of meat or eggs. Sort of like a CSA, it helps farmers invest in and plan their year of production.
It's also great for the customer. No financial institution offers the return on investment we see on Credibles: 15%-20%. But you are correct, there is a risk. Credibles mitigates some of the risk by working exclusively with established businesses looking to expand. We don't work with early stage food start-ups that don't have food to offer yet. In addition, Credibles with start testing in Q4 a feature that will allow groups of people to pool their credits. These pools will allow participants to share some of the risk of default according to the rules of their choosing.
- What payment system does Credibles use?
When you pay with Credibles, the experience is quite amazing because it does not require the customer to use any card, code or mobile phone. They just go to the business, tell their name (not even necessary if the business knows them). For instance, when I got buy a sandwich at La Fromagerie on 3rd street, they know me, and they just take the amount of my Credibles account. I just get a confirmation by email. If they make a mistake like overcharge me, which has never happened, they can easily correct things.
This is a really good example of how a payment system can be much more efficient if it leverages the existing trust relationship that exist at the local level. All of this happens through the Credibles' online payment system.
Currently, we use PayPal to move money from customers to businesses. We charge 5% of the funds raised, which includes the PayPal fees, so there are no other fees. Anyone with a PayPal account or a credit card can fund a business and funds raised go directly to the business. We are planning to add funding by bank transfer as well in the near term. Once the credits are issued, all transactions are between the customer and the business and are free of any fees." (http://www.shareable.net/blog/credibles-crowdfunds-credit-for-food-businesses)
- Video intro on credibles/clearbon,