Social Innovation and Design For Sustainability
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Article: Collaborative Services: Social Innovation and Design For Sustainability. By François Jégou and Ezio Manzini.
URL = http://81.246.16.10/videos/publications/collaborative_services.pdf
Commentary: http://www.worldchanging.com/archives/009769.html
"a 200-page study on product service systems and similar concepts produced by sustainable design visionaries François Jégou and Ezio Manzini. The report contains a wealth of great ideas for creating new shared services and making existing models more appealing and effective."