Rachael Happe on the Art of Online Community Facilitation

= Rachael Happe talks about the art of fostering, encouraging and managing a community, something that is inherently non-hierarchical but which is the lifeblood of a business.

Podcast via https://www.ibm.com/developerworks/mydeveloperworks/blogs/scott/entry/podcast_sxswi_the_art_of_commumity_with_rachael_happe?lang=en

Rachael is Principle and Co-Founder of The Community Roundtable, a virtual table where social media, community, and social business practitioners network, learn, and further the discipline of community management.