Answer People

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Marc Smith:

"'Answer people,' the folks who contribute much of the value in the Internet, are a small minority of all online users. Our paper reports that less than 2% of authors in Usenet newsgroups are likely to be the helpful 'answer person' type — authors who reply to many other people with brief replies. Information visualizations highlight the difference between these helpful folks and other types of contributors. Of course, the remarkable things is that so few can provide so much to so many." (http://www.onlinecommunityreport.com/archives/258-The-Social-Graph-A-Conversation-with-Marc-Smith-from-Microsoft-Research.html)

More Information

  1. Social Accounting Metadata