Wikipedia
Wikipedia is the collectively produced open encyclopedia, which has become the flagship of peer production in the knowledge field.
Aims of Wikipedia
Co-founder Jimmy Wales on the ambitious aims of Wikipedia
"One of the most important things to know about Wikipedia is that it is free to license and that the free license enables other people to freely copy, redistribute, modify our work both commercially and non-commercially. We are licensed under the GNU Free Documentation License and we've been around since January 2001, so that's about four years ago. The Wikimedia Foundation is our non-profit organization that I founded about a year and a half ago and transferred all the assets into the foundation, so the foundation actually manages the website and runs everything. The mission statement of the foundation is to distribute a free encyclopedia to every single person on the planet in their own language. And we really mean that because every single person on the planet, this includes a lot more than just a cool website." (Jimmy Wales lecture at Stanford University, 2-9-2005, quoted by Howard Rheingold on the SmartMob blog)
Governance of Wikipedia
"Wikipedia is a popular online, collaboratively written, free content encyclopedia initiated in 2000. Like code, Wikipedia has a modular structure, in this case composed of encyclopedia articles. This structure enables parallel development along a multitude of specializations. The modules are iteratively written, peer–reviewed, and together reflect the consensus of collective intelligence through individual transactions.
The Wikipedia project leverages open source wiki software to both organize content and participation. This platform enables an accessible, networked connection between the project and geographically distributed participants. The wiki platform provides participants with tools and a place to work. It also structures the nature of the work.
Ward Cunningham built the first wiki, WikiWikiWeb, in 1995 to host the Portland Pattern Repository, a collection of problem and solution archetypes for computer programming (Cunningham). Cunningham’s design supports social, political and conceptual phenomena conducive to successive, distributed collaborative projects. Wiki-wiki is a Hawaiian term meaning quick and easy. Wikis impose a minimal barrier to participation through a simple text markup system and uploads which do not require server login.
Wikis support a mesh network of hyperlinked modules of content. Each module contains two additional layers for module history and discussion specific to the module’s content. This structure is important. The history layer of the module serves as a versioning system that records iterations and can be used to revert the module to an earlier, perhaps more stable, state. The discussion layer facilitates open and transparent negotiation of consensus about content, allowing contributors to voice their opinions and sometimes assert their identities without affecting the content layer. Because the discussion layer is part of a content module, discussion stays on topic. Both the history and discussion layers form the institutional history of a project, making decisions and protocol transparent.
Openness and transparency are central to the functioning of the Wikipedia project. As a matter of Wikipedia policy, anyone, including an anonymous user, is permitted to directly edit any module on any subject. Wikipedia participants, like free and open source software hackers, are personally motivated to contribute. Participation is voluntary and is the sole condition for membership in the community. Instead of going through a moderation process, contributions become immediately visible on the site, providing immediate satisfaction for participants. Ownership of the work is distributed throughout the community. Contributor names do not appear on entries, although discussion and history layer entries are typically signed with user names.
Contributions are recorded in the history section of a module. They are peer-reviewed and either contribute directly to an iteration of an entry, are modified or are deleted. Reviewers debug edits according to consensus recorded on the discussion layer of each module. Because the discussion layers are the only forum for dialog (a benefit of geographically distributed, asynchronous, networked collaboration on a dedicated platform), discussion is open to all participants and decision–making is transparent.
Transparency is important to the success of Wikipedia because it allows participants to understand the reasoning behind decisions, contributing to trust in the Wikipedia process. It also allows newbies a means to understand informal community protocol and culture, as well as reduce abusive practice. While formal procedures exist to limit members who violate project mores, these measures are rarely necessary. Peer pressure typically regulates behaviour before administrative actions are needed. Participants self–manage and are usually not subjected to organizational authority.
Openness and transparency contribute to the success of the project in additional ways. Schlock and chaos are avoided due to the watchful eyes of the many, exemplifying Linus’ Law, coined and articulated by hacker Eric Raymond as “Given enough eyes, all bugs are shallow? (Raymond, 2000). As anyone can edit Wikipedia, vandalism does occur. On the other hand, because anyone can edit Wikipedia, Wikipedia is robust. IBM’s Collaborative User Experience Research Group found that most Wikpedia pages have been vandalized. These researchers also found that most pages were repaired through version rollback using the module histories so quickly that most users would never see the effects (IBM). This phenomenon is called soft security in the free software, open source and wiki communities.
Wikipedia is not owned by any individual or group. The content of Wikipedia is licensed under the GNU Free Document License (GFDL), the open content counterpart to the GNU General Public License (Stallman, 1991). On a fundamental level, participants edit on equal footing; however administrative roles are granted by peers to participants who exhibit competence, trustworthiness and dedication to the project ( Meta–Wiki, “Power structure?). This system creates a bottom–up hierarchical structure based upon merit.
Successful open source communities develop hybrid political structures similar to both an open cathedral and a bazaar. Wikipedia Sysops are elected by the community and are able to delete pages and block users. Wikipedia Bureaucrats set Sysop priviledges. Stewards are multi–project Bureaucrats. Board members are elected through a popular vote of active members and have jurisdiction over policy and project stewardship. This bottom–up hierarchical structure is similar to the structures created to administer module oversight in free software and open source code projects. It is noteworthy to mention that Wikipedia has various related wikis, some which support organizational and institutional needs and some which are parallel or related projects.
Wikipedia founder Jimmy Wales is acknowledged by the community as the project’s benevolent dictator. Like Linus Torvalds, he reserves the right to unilaterally make decisions. In practice, he rarely exercises this right ( Meta–Wiki, “Power structure?). Benevolent dictators must keep the project alive while not becoming autocratic or infringing on the community-wide sense of project ownership.
Typically benevolent dictators are founders of the project and have put considerable energy into creating the initial version. Open source collaboration works well to iterate and grow a project, but originating a project using open source methods is difficult. Founders and early adopters are important in establishing the foundational mores of the community. Much of Wikipedia policy developed from Wales’ desire to create “a world in which every single person on the planet is given free access to the sum of all human knowledge? ( Meta–Wiki, “Foundation issues?).
The benevolent dictator’s power is held in check by the right to fork, guaranteed through the GFDL. All participants are volunteers and can leave the project at any time, taking the project with them if they chose. The Wikipedia platform and content database are available for download. As a consequence, a benevolent dictator only retains the position as long as he or she is trusted. Project forks can also occur when foundational attributes falter, fade, or no longer apply." (http://firstmonday.org/issues/issue11_6/coffin/)
Why Wikipedia is Out-cooperating its rivals?
Cooperation expert Christopher Spehr:
"The Encyclopaedia Brittanica editors are out-cooperated because the Wikipedia authors work for free. But this is partly an illusion, because the Wikipedia authors have to eat and dress and live in houses too. Only they get paid by other structures, outside the Wikipedia collaboration, not by the project itself. So we do not know, so far, which form of collaboration is more productive. The costs of Wikipedia are hidden, they are externalized. Whoever can externalize its costs, wins – that’s a basic rule in capitalism, and that’s why ecological movements always claim the internalization of costs. The reason Wikipedia is really more productive is because it does not have to spend work, money etc. into means of forcing people to work, because editorial work is spread among all participants and not located in a fixed editors’ class, because the roles of producer and consumer get blurred, because a strong responsibility of the worker for his or her work is established, etc." (http://www.networkcultures.org/geert/out-cooperating-the-empire-exchange-with-christoph-spehr/)
More Information
Wikipedia.org: The pro's and cons of Wikipedia (vs. traditional encyclopedia production) are discussed in this article: http://soufron.free.fr/soufron-spip/article.php3?id_article=57
This paper explores the character of “mutual aid? and interdependent decision making within the Wikipedia at http://reagle.org/joseph/2004/agree/wikip-agree.html
A profile of the most prolific contributors and the values driving them, at http://www.wired.com/news/culture/0,1284,66814,00.html?