Public Services 2.0

Essay and research project by Charles Leadbeater for Demos in the UK, concerning participative approaches to social care.

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Description

"With the think tank Demos I am launching a project in 2007 to explore the potential for public services to be designed to elicit user participation and contributions. Initially our work, funded by the Department of Health and the Improvement and Development Agency for local government will focus on highly participative models of social care, particularly those developed by In Control, a joint venture project between Mencap and the Department of Health. The project will explore how these highly participative models work and how they could be extended to cover all of social care and potentially over areas of public services such as health and education. We will also draw on international and city-based case studies. As well as a final report, which will be published in the Autumn, we plan a handbook for local authorities seeking to promote participative approaches in practice."