Infinite Touch Points

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Refers to the trend towards an infinite number of contact points between companies and consumers, in a 'post-digital' age (when digital and analog are highly integrated).

Post at http://darmano.typepad.com/logic_emotion/2008/01/infinite-touch.html

Image at http://darmano.typepad.com/logic_emotion/images/2008/01/08/touchpoints_4.jpg

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