Idea and Suggestion Management

= a form of Co-Creation

Typology

The idea and suggestion management space has essentially three types of vendor offerings:

(from: http://www.readwriteweb.com/archives/get_satisfaction_leads_among_idea_aggregators.php)

Tom Powell:

Centralized Aggregators:

   * Get Satisfaction
   * SuggestionBox
   * FeVote
   * Featurelist

Anyone can start a product or company page on these sites to submit ideas, suggestions, or complaints, which are then voted up or down, Digg-style, and commented on. Companies pay for access to this data, more powerful features, and the ability to "claim" pages and register official employee moderators. Like review sites such as Epinions, conversation happens on these sites with or without you.

Tool Providers:

   * SalesForce Ideas Management
   * UserVoice
   * IdeaScale
   * Get Satisfaction
   * Kindling

These systems provide similar functionality to that of the centralized aggregators listed above but are controlled and run by the companies themselves. They include features such as ratings (or up/down votes), moderation, the ability to limit the number of votes per user or the access of certain groups, time-limited contests, and automatic searching for duplicate idea submissions.

Integrated Innovation Management Suites:

   * Imaginatik
   * BrainBank
   * SalesForce Ideas Management
   * Brightidea
   * Spigit

(http://www.readwriteweb.com/archives/get_satisfaction_leads_among_idea_aggregators.php)