Designing Online Communities

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Computer-Supported Cooperative Work: Designing Online Communities



Robert Kraut: "Online communities are becoming an increasing part of how we work, play, learn, conduct commerce, organize politically, and receive social support. This course is intended to provide students with the knowledge to understand what distinguishes effective from ineffective online communities and the skills to design effective ones. For the purpose of this course, an online community is defined loosely as a group of people who sustain interaction over time and who conduct a substantial portion of their communication online" (