[p2p-research] The Starbucks API

Matt Boggs matt at digiblade.com
Thu Aug 6 16:36:50 CEST 2009

The Starbucks API


Take it one step further:

Create a "physical API"... of the Mayo Clinic or Cleveland Clinic. Copy
their entire way of doing business and paste it into hospitals around the
country. In a nicely wrapped package deliver their systems for
decision-making, integration, coordination, and expertise. Include their
human resources practices, innovation efforts, and technology. Import their
employment model, their bargaining power, and of course brand recognition.
This is a beta release so if anything is left out, it can be included in a
later version. 

Mix with water. Implement. Poof! Great health care!

Just think about it, Local County Hospital, powered by the Mayo Clinic or
Our Lady Health Care System, supported by the Cleveland Clinic; it's a
definite brand extender.

You can get these information bottlenecks even when there's no competing
interests, and nothing proprietary -- it's just hard (without an API) for
people to know where or how to look.

So instead of this convoluted, consuming, and confusing reform debate, how
about something more fun and innovative?  President Obama has routinely
cited the Mayo Clinic and the Cleveland Clinic as models for providing high
quality, low cost care.  If they can do it, we ought to be able to learn
from them, and roll that model out nationwide.

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